Team Leader (Other), Quezon City in Quezon City, National Capital Region

BE INTERVIEWED OVER THE PHONE APPLY NOWHIRING TEAM LEADER FOR QUEZON CITY SITE READ FROM TOP TO BOTTOMNote If candidate passed the phone interview heshe will be invited for a face to face interview directly to the clients RY OFFERRANGE NEGOTIABLEWORK SHIFT ROTATING SHIFTNATURE OF COMPANYBPOQualificationsCoordinates, supervises and is accountable for the dailyweeklymonthly activities of a team membersSets priorities for the team to ensure task completion and performance goals are met, such as Quality, Adherence, ServiceCoordinates work activities with other supervisors, managers, departments, tifies and resolves operational problems using defined processes, expertise and judgment Provides coaching and feedback to team members, including formal corrective action Conducts annual performance reviews for team members Provides expertise and customer service support to members, customers, andor providers 2 years of experience as a supervisor in a CSATdriven voice accountPrior stable work experience Basic proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications Ability to navigate a computer while on thephoneAbility to multitask, this includes ability to understand multiple products and multiple levels of benefits within each product Ability to remain focused and productive each day though tasks may be repetitiveFrequent speaking, listening using a headset, sitting, use of handsfingers across keyboard or mouse, handling other objects, long periods working at a computer Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Location
Quezon City
Salary
₱30,000
Company
Career Hunter Recruitment Solutions
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