Filipino TechTeam Lead (Computers Telecommunication), Quezon City in Quezon City, National Capital Region

Position TechTeam LeadLocationMandaluyong Eastwood QC TaguigSalary 36000 to 46000ResponsibilitiesProvide direction and leadership to the Provisioning Coordinators Implement and improve team processes and communication, create documentation, and work with engineers and the Program Manager on newor improved processes and toolsServe as escalation point and resolve escalated service issuesCollaborate with internal teams to manage quarterly capacity and forecast planningConduct daily team meetings to review milestones and open action items Manage delivery metrics such as ontime performance, order intervals, and quality Prepare reports detailing metrics and provide status reports of orders in process, when requestedDevelop and maintain a log of all open action items, to identify and resolve issuesWork closely with internal departments for eective communication and teamwork and to ensure expectations are being metResponsible for interfacing with counterpart Technical leads for each Core Location teamRequirementBachelors degree Computer Science, Software Engineer, Network IT courses, etc. 4 years experience working with global carriers in North America, LATAM, APAC andor bleof managing high pressure and short timelines, with a willingness to be flexibleResults oriented, with the ability to prioritize effectively in a fastpaced and dynamic work environmentCapable of leading a team of 35 Network ProvisionresAt least 6 years of increasing responsibilities leading teamsin provisioningservice deliveryDemonstrated service delivery andor management work experience with a Telecommunication carrier andor you interestedApply NowFeel free to refer friends for referral fee
Location
Quezon City
Salary
₱46,000
Company
JK Network Services
bestj84349
no -- Principals only. Recruiters, please don’t contact this job advertiser.
no -- Please, no phone calls about this job!
no -- Reposting this message elsewhere is NOT OK.